Every project starts with an initial consultation where we'll discuss your project to understand your vision, preferences, and goals for the space. This includes taking measurements, discussing product options, and establishing a reasonable budget and timeline. After the consultation, you'll receive a summary of our discussion, along with a proposal detailing the estimated timeline, cost, and contract. A 50% deposit is required before services commence.

The decluttering process begins with removing all items from the space for review. You'll decide what to keep and what to part with, choosing whether to sell, donate, or dispose of unwanted items. Your involvement is crucial in this step, as only you can make these decisions. We'll also perform a light cleaning to prepare the area for organized placement.

Once your keep items are determined, we'll categorize them strategically. Once items are separated into different functional categories, we’ll need to take measurements and assess how to best store items into individual storage containers.

Next, we'll decide on suitable storage solutions using products. While purchasing new containers is optional, it is encouraged for maintaining a neat and aesthetic space. New containers also help limit excess by restricting item accumulation. You can choose for us to purchase new products using your card on file, or we can provide links for you to purchase them. If you prefer using existing storage products, we'll devise a strategy to maximize their use.

Once decluttering is finished and all products are prepared, we will lightly clean the space and organize things by placing items into their designated categories and containers. Each container will be labeled for easy identification. While your presence is not required, you are welcome to join and participate in the process if you wish.

Once the project is completed, we'll handle the disposal of any trash and take your unwanted items to a donation site of your choice, if specified. Alternatively, we can attempt to sell items on your behalf, for which a 45% charge of the final sales will apply.

Typically, projects require two visits: one for decluttering and categorization, and another for organizing after products are secured. Costs are based on either a package rate or hourly rate, influenced by decision-making time, space size, and item volume. The timeline in the proposal is based on experience but not guaranteed. If more time is needed, we'll inform you when reaching the proposed timeframe, allowing you to decide whether to proceed. If the project takes less time, any unused paid time will be refunded.

Prior to commencing each project, a 50% deposit is required following the consultation. The remaining balance is due at the first visit. If the project duration exceeds the initial estimate, the card on file will be charged upon project completion. We will notify you before reaching the estimated time limit.

Cancellation Policy: If you cancel more than 72 hours in advance, the deposit will be refunded. Cancellations within 72 hours will result in the deposit being non-refundable.

All product purchases will be made with your approval using the card on file.